If you do not have a full time in house sales manager then this service is for you! Your sales team will make or break your business.
If your sales team is not converting at a high conversion rate, you are wasting valuable time and throwing money away. The Novak Group’s proven processes can help improve your conversion rate and increase sales.
Your Business Deserves More Sales — We Can Help!
- Are you frustrated with low-performing salespeople?
- Do you want a high-performance sales team?
- Are you tired of babysitting your sales team?
- Do you wish you had more time to be the CEO and manage your business rather than managing the sales team?
Your sales team can and should impact revenue more than any other component of your company. Sales drive revenue and growth, so why compromise on your sales team?
The Sales Management Skills You May Be Missing…
If you are not getting the results that you need from your sales team, chances are you are lacking in some essential sales management skills or just do not have the time and energy. Here are a few key traits that are necessary to manage a sales team effectively:
- The ability to attract, hire and retain top sales talent: recruitment is among the most important duties of quality sales management. If you don’t have the right people on your team, it will be impossible to achieve your desired sales results.
- Defining, implementing, and enforcing processes: you must have a clear idea of how the sales process should work and be able to implement it effectively. Without well-defined processes, it will be difficult to hold salespeople accountable and measure results.
- Strong leadership and motivation skills: in effective sales management, you need to know how to motivate and inspire your team. This includes coaching, setting clear goals, providing regular feedback, productive sales meetings and offering recognition and rewards for good performance.
- Excellent communication skills: you must be able to communicate effectively with your team and clients. And you should know how to communicate effectively with all personality styles.
- Forecasting skills: being able to forecast future sales accurately is one of the core components of sales management. This requires understanding of the market, the competition, and the sales team’s historical performance.
- Pipeline management: sales management includes being able to effectively manage your team’s sales pipeline. From knowing about the different stages of the sales cycle and having a system in place to track deals as they progress, you must be aware of it all.
- One on One Coaching: Your sales team needs someone who will support, advise, motivate, and push them to reach their goals. Everyone learns differently and has different strengths and weaknesses. One on One Coaching gives each salesperson the specific coaching and training they need to be successful.
- Sales Training: Continued sales training 1 to 2 times per month is very important to keep your sales team sharp and motivated by training on current techniques and strategies to close more business. Unfortunately it takes a lot of time and research to design each sales training program and most executives do not have the time or skillset to do this effectively.
If you are lacking in any of these areas or just don’t have the time, our Sales Management 2.0 program frees you from all the above and more. That’s right! We take care of your entire sales process — end to end. Many of our clients have told us that Sales Management 2.0 is the best decision that they made for their company and sales team.
Why Companies Hire The Novak Group for Sales Management 2.0
Tod Novak, Founder & CEO of The Novak Group developed Sales Management 2.0 as a new innovative way to manage and motivate sales teams with proven results.
Strategic Sales Planning Session: We start with a Strategic Sales Planning Session. No matter how small or large your company is a strategic sales planning session will help you have a clear roadmap that will allow you to:
- Set specific and achievable sales goals
- Understand your target market
- Develop strategies for reaching your target market
- Identify your ideal customer
- Create a process for tracking and measuring results
- Identify and improve on the weak areas of your sales team
Training: This is Tod Novak’s signature training on how to make the human connection and communicate effectively, along with Novak’s 2 Steps to Selling and the sales philosophies that Tod has developed and trained sales teams all over the country with proven results.
Sales meetings: Sales meetings are extremely important and help create a positive sales culture. We deliver sales meetings in a manner that is upbeat and motivates everyone in the meeting. We facilitate sharing best practices during meetings to help everyone learn from each other and gain tips and techniques to sell more.
Presentation skills: We focus on each salesperson’s presentation skills and coach them on what they are saying, how they are saying it and when to say it. Presentation skills have a big impact on making the sale or not making the sale.
Closing skills: We teach your sales team many techniques to close that make the potential new customer feel like they are not being sold to, but buying what they need and want. This is one key factor to happy customers after the sale is made.
Follow up skills: Sales Expert Tod Novak has delivered over 12,000 coaching sessions and has found that follow up is the key to sales growth and retention. Unfortunately, over 90% of the time follow up is the weakest link in the sales process for salespeople.
Follow up facts:
- 58% of all salespeople quit completely after a single call on a prospect
- 20% make two calls before giving up
- 7% make three calls
- 15% make five calls or more
- The 15% of the salespeople that make five calls or more produce about 75% of all the business
Accountability: We hold your sales team accountable for their sales activity, reports, CRM input and sales performance.
Commission Structure: Commission structures can either motivate or demotivate your sales team. We will look at your current commission structure and come up with the right changes if needed to motivate and reward the behavior you want and expect from each salesperson. The last thing salespeople should be thinking about or stressed about is their commission structure. They need to be focused on making sales.
Coaching: One on One Coaching is where we change the behavior and mindset of each salesperson. Helping salespeople think differently and act differently is where we see the most change and growth.
Building relationships: Building relationships is a very important part of the sales process and building trust. It’s important to nurture relationships so that they eventually result in sales.
Developing a sales culture: Creating a sales culture goes a long way in boosting sales and business revenues. With Sales Management 2.0, we create a sales culture within the organization where every department works with a mindset of business/revenue growth. This can be done through training, coaching, and other development initiatives.
Creating a high-performing sales team: The final goal of Sales Management 2.0 is to create a high-performing sales team. The goal is to have a team that is driven, motivated, cohesive, and aligned with the company’s revenue goals.
We set up processes and procedures that drive the right behavior so the sales team does not have to be micromanaged. Once everything is dialed in and running smoothly, we can turn the reins over to an in-house sales manager or continue providing our Sales Management 2.0 service.
Partial Client/industry list:
- Servpro – Restoration
- Alert Communications – Call Center
- Ceatus Media Group – SEO/Website Development
- Imagine This – Entertainment and Promotion for Casinos
- Manhattan Lasik Center – Healthcare
- Superior Tank Company Inc. – Oil & Gas Industry
- MobileNet Services – Wireless Technology
- CASE Emergency System Technology
- Newport Beach MedSpa Medical/Beauty
- 1-800 NoCuffs – Law Office
Sales managers today are a blend between a coach, trainer, operations expert, a business process consultant and key company presenter. Mr. Novak and his team have an outsiders fresh set of eyes and ideas on how to keep the pipeline full and close more sales.
Case Studies
Digital Marketing
Digital Marketing Case Study
Within 12 months The Novak Group Helped increase sales by 35% to Hit a record breaking year!
Medical
Lasik Case Study
Learn how The Novak Group helped a Manhattan NY Lasik practice increase sales over $3 million in 22 months and helped them achieve record breaking years...2 years in a row!