Wouldn’t you like the expertise of a sales and communication expert

to mystery shop your business?


Tod Novak, CEO of The Novak Group offers Mystery Shopping. Whether you are a five star hotel, fine dining restaurant, or fortune 500 company, Tod Novak, America’s Sales & Communication Expert will personally conduct your mystery shop.  This is a great way to “inspect what you expect”.

Knowing what your customers think and how they interact with your brand is critical to your ongoing success. Through mystery shopping, Mr. Novak delivers the intelligence you need to set a company standard and maintain it at every level of your organization.

If you are interested in hiring Tod Novak to Mystery Shop your business, please contact Joyce at 949-891-1423, or [email protected], or complete the following information, and we will respond within 24 hours.

Talk to Tod

First Conversation is Always Complimentary!