From Consultation to Surgery: Double Your Conversion Rate
The average practice converts only 35% of consultations into booked surgeries. With the right training, systems, and ongoing coaching, that number can rise to 65% or more.
At The Novak Group, we specialize in helping plastic surgeons and their teams boost profitability through better sales and communication. CEO Tod Novak has personally designed a program tailored to patient coordinators and staff, equipping them to:
Build patient trust and rapport
Confidently guide consultations toward bookings
Deliver exceptional patient care at every touchpoint
Why It Matters
Booking surgeries and procedures is the driving force of practice growth. Without strong sales performance, even the best clinical skills can’t sustain a thriving practice.
Our specialized coaching gives surgeons, coordinators, and staff the tools to:
✅ Convert more leads into consultations
✅ Turn consultations into booked surgeries
✅ Provide a world-class patient experience that sets your practice apart
In the competitive elective surgery market, there are no second chances for a first impression. With the right coaching, your team can create lasting connections that lead to loyal, satisfied patients — and a stronger, more profitable practice.
Start Increasing Conversions Today!
Complete the form below to instantly receive our 7 Things you can do right away to fill your calendar with more surgeries!
The average practice today only converts 35% of their consultations into booked surgeries. We believe with the right training for staff, correct procedures and systems in place and ongoing coaching for your patient coordinators, your practice can convert 65% or more consultations to booked surgeries.
Tod Novak is CEO of The Novak Group, sales and communication experts that specialize in increasing profitability for practices all over the country. Tod has personally designed a program to help plastic surgeons and their staff book more surgeries, while giving the best patient care and developing patient trust and rapport.
Booking surgeries and procedures is the driving force for practice growth. The Novak Group’s specialized coaching and training will give surgeons, patient coordinators, and the entire staff the tools to permanently grow the practice and increase the conversion rate.
A medical practice is no different than any other business, without sales nothing else can happen. Tod offers select practices his sales knowledge and training expertise on converting leads into consultations, converting consultations into booked procedures, and providing surgeons and their staff additional tools to offer the ultimate customer service experience. There are no second chances to make a good first impression. A bad first impression in the competitive elective surgery market simply leads to your potential patient to seek care elsewhere.
Would You Like to Book 65% or More Consultations?
If yes,
Please fill out the form below to instantly receive our
7 Things you can do right away to fill your calendar with more surgeries!
