I highly recommend Tod to train your sales and customer service teams. Tod is the real deal.
Tod Novak’s highly interactive hands on training reveals the key to professional and personal success lies in understanding yourself and understanding others. After attending this sales training attendees will better understand customers, prospects, co-workers and everyone they talk to in person, via phone, video conference and email. Relationship building skills can give any organization a competitive edge in increasing sales and making the human connection.
In this customized training that is developed from information gained in advance from a pre-program questionnaire, attendees will walk away with specific techniques and tools that they can implement immediately to increase sales and build lasting relationships. In addition, these techniques are devised to be easily implemented in virtually every industry. Tod uses a mixture of exercises and stories to make sure participants of all learning styles are engaged.
Half-day and full-day training sessions available.