Tod Novak’s highly interactive, fun, hands on training reveals the key to professional and personal success lies in understanding yourself, understanding others and realizing the impact of effective communication. After attending this training participants will communicate more effectively and better understand customers, prospects, co-workers and everyone they talk to in person, on the phone and email. In today’s digital world, effective communication is more essential than ever before. Communication and relationship building skills can give any organization a huge competitive edge. In this customized training that is developed from information gained in advance from a pre-program questionnaire, participants will walk away with specific techniques and tools that they can implement immediately to improve communication and build relationships. In addition these techniques are devised to be easily implemented in virtually every industry. Tod uses a mixture of exercises and stories to make sure participants of all learning styles are engaged. Half-day and Full-day training sessions available. If you are interested in hiring The Novak Group, please contact Joyce at 949-891-1423, or [email protected]om, or complete the following information, and we will respond within 24 hours.