The Real Cost of Miscommunication: What It’s Doing to Your Bottom Line You’ve probably heard the phrase “communication is key.” But in today’s fast-paced business environment, it’s more than a cliché—it’s a measurable factor in whether your company thrives or struggles. At The Novak Group, we’ve seen firsthand how poor communication quietly drains revenue, sabotages […]

Why Activity Isn’t the Same as Productivity Calendars are full. Calls are happening. Your team looks busy—really busy.But here’s the question that matters most: Are they actually closing business?Or are they just checking boxes? At The Novak Group, we’ve seen it time and time again: teams that look productive but are actually spinning their wheels. The truth is,

Why Your Sales Team Isn’t Following Up—And How It’s Costing You Big It’s one of the most common problems we see—and one of the most expensive. You invest in marketing. You generate leads. Your sales team has the conversations. And then… silence.  No follow-up. No closed deal.  At The Novak Group, we’ve worked with hundreds

Top 3 Things a Medical Practice Can Do to Be Excellent In today’s competitive and fast-paced healthcare environment, good is no longer good enough. Patients expect more, staff want better, and the market rewards practices that go above and beyond in every interaction. So what separates an excellent medical practice from an average one? Here are the top three things every

The Power of Sales Coaching: Your Secret Weapon for Growth in 2025 Unlock the true potential of your sales team with expert coaching. Learn how The Novak Group helps companies boost performance, retention, and revenue through powerful sales coaching strategies. In today’s high-tech, fast-paced sales world, tools and automation are everywhere — but deals still close

Sales managers are overwhelmed and under-supported — and it’s costing your business. Discover how The Novak Group helps sales leaders gain clarity, confidence, and results through expert coaching and training. Sales managers are silently drowning — and it’s costing your company more than you realize. They’re buried in reports.Scrambling to hit ever-growing targets.Trying to coach

Builds High-Performance Teams With Sales Training If you want your sales team to hit new revenue goals, it’s not just about adding more people or handing them a product sheet — it’s about training them into a cohesive, confident, high-performing unit. Here’s why great sales training is the foundation of team success (and how to make

Navigating the Delicate Balance: How to Profit from a Large Client Without Losing Their Business For many businesses, a single large client can account for a significant portion of revenue. While this can be a huge asset, it can also be a double-edged sword. Often, these clients demand lower bids due to their size, making

How to Run One-on-Ones That Drive Performance (Not Just Reports) If you’re a sales manager, you know one-on-one meetings are a staple of your leadership calendar. But here’s the hard truth: too many of these meetings end up as status updates instead of performance drivers. When done right, one-on-ones can be the most powerful tool

Why Sales Managers Need a Coach: The Secret Weapon Behind High-Performing Teams Sales managers are the unsung heroes of every revenue engine. They’re responsible for hitting targets, driving team performance, mentoring reps, managing forecasts, and keeping morale high — often all in a single day. Yet, while many companies invest in coaching for frontline sales